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Restaurant POS Systems: Enhance Your Profit With Innovation - Do It NOW!
Restaurant Point of Sale (POS) Systems: Enhance Your Profit With Innovation - Do It NOW!
When it comes to sourcing out POS software, there's no question that restaurant and hospitality operators have become much more tech savvy in the past years. Not only are they more comfortable choosing new POS systems, but they're also demanding a bigger bang for their buck when it comes to their restaurant POS software choices. If you're thinking about upgrading your POS systems, here's what you would be looking for in 2009.
It hasn't been that too long when hospitality operators were very eager to get their hands on the first ever restaurant POS systems when it hit the marketplace. Does anyone remember their first restaurant POS system? You had a sleek looking keypad, a little black plastic "key" and a manual of PLU codes to memorize. You punched in your food and beverage orders, and just like magic, the beverage orders printed out at the bar while the food orders printed simultaneously in the kitchen. It was so exciting, very sleek and revolutionary!
Since then, the world of restaurant POS systems have evolved to meet the needs of people. Today's hospitality operators are becoming much more knowledgable in technology than ever before, and the POS industry is slowly responding. The big players in POS software systems are still in action, but a rapidly growing number of smaller companies have emerged through the years, and the big guys could see their portion of the POS pie gorged up quickly if they don't provide the current demands of today's hospitality operators. So if you're looking to invest on a new POS system this year, here's what you should be looking for.
Data Reports -
Food and labor cost, these are the top two issues you'll need to handle carefully. Always keep those things in check, and your chances of succeeding in such a competitive market are greatly increased. A modern POS system may be able to help you get a handle on these profit killers by simply allowing managers access to important, easy to understand data on demand, and in real time. A POS system with a reliable data reporting capabilities will allow you to forecast business volumes, which gives managers the information they need to handle scheduling and avoid costly mistakes. You can even monitor employee time and attendance more precisely. Real time and instant access to data also allows managers to spot problems quickly and make snap decisions to address discrepancies in cash flow and adjust inventory levels. Once your POS system is able to handle these issues, you'll be able to run your business to success.
Back Office Management & Integration -
With all your POS terminals linked together, combined with the ability to run reports, make menu and pricing changes on the fly, check inventory levels and consolidate payroll at one central location is is very important in|is important in running a business efficiently and profitably. A modern POS system will allow you to do this quickly and easily, all from the back office. Integration and management of your back office should be the first thing on your list.
Proper Customer Relationship Management -
Effective promotions can can go from a simple sales ad (can be a promotion on your poor performing meals or items) into a huge profit booster. Determining if your coupon or gift card program is working as it should, however, can be difficult. If your POS system can quickly help you evaluate which promotions are performing well and which are not, so never have to waste more time and money in spades. Having a POS system that can keep track of customer histories, their likes and dislikes, comments, etc. can give you valuable insight into what future promotions to put in effect, and which ones will be effective. Effective customer loyalty and points programs make your customers happy and keep them coming back. When it comes to CRM, let your POS system do most of the work for you.
Wireless Technology -
Wireless point of sale systems are in demand for businesses that operate outside of traditional, brick and mortar locations. Even venues like ski resorts, movie theaters or stadiums can benefit from from a wireless point of sale system (a portable concession stand or use in a private suite). In traditional environments, such as a restaurant, there are many great benefits that wireless devices can provide, especially wireless hand held devices.
With wireless hand held units, your server can save time taking orders with out having to line up to get access to the POS terminal, and therefore are much more productive. Because orders is transmitted instantly, at tables, servers are able to roam from table to table taking orders. Managers can lower staffing levels by simply scheduling a few of his skilled employees, give them larger sections, and make their primary focus at greeting customers, take orders and up-selling. Non-serving staff can then be hired (at significant payroll savings) for dispatching food and clean sections. When servers are able to remain on the floor, the result is a superb customer service experience for your patrons and greatly increase sales though up-selling and faster table turns. Also, wasted food decreases because taking orders directly at tables help reduce errors.
Another great feature of wireless hand held devices is that it can send evenly spaced orders to the kitchen, so you avoid overwhelming the kitchen with too many orders at once. This greatly increases the efficiency of your kitchen and further decreases waste. The wireless handheld technology has been greatly enhanced though the years, with increased battery life for hand held units and improved ease of use for staff. The time indeed has come for restaurants to embrace wireless POS technology.
Secure Payment -
Payment security is crucial in today's marketplace. With the incidence of fraud and identity theft that have been widespread, safeguarding the safety of your client's credit card data is very important. The PCI Security Standards Council is an open global forum for the ongoing development, enhancement, storage, dissemination and implementation of security standards for account data protection. Is your POS system secure and PCI compliant? If it isn't, then you better find away to do so.
Self Service Technology -
Self-service technology have been the talk of the town in recent years. Having moved beyond kiosks, the self-service option provided restaurateurs' the ability to delegate the food ordering process to customers themselves. Touch screen terminals are now intuitive and easy to use, and offer add on/up sell items instantaneously, which effectively boost the average check totals. The traditional "Server" is replaced by food runners, or counter staff, who can also do quality checks. Even the payment process can be taken care of by the customer, allowing for quicker table turns and increased cover counts.
Self-service terminals may not be appealing for patrons who wants fine dining experience, but it certainly is attractive for quick service restaurants and fast food chains. I don't recall Remanco offering all these features!
For Enterprise & Multi Unit -
If you run large and multi-venue operations, you may still be able to choose for the right POS systems easily. Because to logistics and a host of other hindrance, businesses with multiple locations were forced to be creative in how they align together the collection of cash and data. Businesses such as these require enterprise wide systems that offer features such as client recognition capabilities, hospitality and retail sales, gift card processing, quick and easy debit and credit options, and more. You may also need a system that has the ability to get around cabling and network issues, as well as precious data in case of a system or network failure. If your company fits in this category, a reliable and flexible enterprise POS solution would be perfect.
With the above list in mind, one might think that it would be difficult to find the complete POS system that offers all of the above and more. Even so, there's still one POS system that consistently stands out and it isn't grouped with the POS industry. The state of the art POS system, the modern and flexible Toronto based Volante POS Systems. Volante has seamlessly embraced all the above features and more. It's fully PCI compliant too! It first appeared in 1993, and is cross platform compatible, so it can be used whether you use Windows, Linux or Unix. But Linux POS solutions are quite attractive to use, since they are easy to use and helps restaurant owners cut costs by saving on Windows licensing fees.
With this whole guide as your shopping list, as a retail business owner you should feel prepared when looking for a new POS system to replace your old one. If the POS software you're looking at doesn't have what you really need, move on. With our economic state today, you really can't afford not to.
Seeking more information or for an online resource?
Visit POS-For-Restaurants.com
The of this article author is the Vice-President of Customer Relations at POS-For-Restaurants with over 20 years of experience helping restaurants of all types become more efficient and profitable throughout the U.S.
SiriusXM Lynx satellite radio receiver hands-on (Engadget)
It's been a few months since we first caught wind of Sirius XM's $250 Lynx
satellite radio receiver, and today at CES we finally got to see it in person.
It's a solidly-built device that's about the same size as a 5th generation
iPod, has an 1150 mAh battery with a microSD slot underneath a soft touch
plastic back cover. The Lynx runs a heavily modified version of Android, but
when we inquired about the possibility of Android Market access or non-Sirius
XM apps making their way onto the Lynx, we were told that there were no such
plans -- so sorry folks, no Angry Birds or Gmail to be had here.
Unfortunately, Sirius XM was coy about what silicon lies beneath its
touchscreen, so full specs remain a mystery. We also had a chance to see the
Lynx's Bluetooth-equipped home dock and remote and a speaker dock (with
remote) that works with both the Lynx SiriusXM's other sat radio units.
The interface is fairly simple. There's a pair of home screens with six self-
explanatory options: Satellite, Internet, My Library, Show Finder, Bluetooth
Connect and Settings options. Because of all the wireless interference ...
How The Russians Start A Car With A Dead Battery
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